Casino Heroes review
Check out Casino Heroes review providing comprehensive coverage of its performance and operation including supported software, gameplay and games variety, payment options, bonuses, users' feedback and rating. This is an active casino so we believe the review will come in handy for you.
Casino Heroes review: general info as of January, 2021
Casino Heroes is an online casino which can be accessed at https://www.casinoheroes.com/. It can be described as Instant Play, Mobile casino which means that the games can be played either for real money or for fun, are mobile-friendly. This casino provides a number of games developed on 10 platforms such as Quickspin, Realistic Games, Evolution Gaming, Yggdrasil Gaming, Play'n GO to name the few. The website is available in 5 languages including Finnish, English, Norwegian, Swedish, German. Great, English is in the list of languages supported by this casino. It has 47 bonuses for its users. There's no info on the casino's Return to Player policy. Casino Heroes doesn't provide the so-called manual flushing option, mind it if you feel that you may lack self-discipline.
Casino Heroes review: transactions and payments
This casino supports transactions in one currency only which is Euros. Mind that US dollars is not one of the currencies supported by this casino.
The total number of the supported deposit and withdrawal methods accounts for 13:
- 8 deposit options: Neteller, Bank Wire Transfer, Fast Bank Transfer, iDEAL, Skrill, etc.
- 5 withdrawal options: Bank Wire Transfer, Skrill, Neteller, MasterCard, Visa
Casino Heroes review: licenses and restrictions
This online casino is owned by Hero Gaming Limited Casinos. The website was started in 2014 (7 years ago). It works under 2 licenses of Malta Gaming Authority, UK Gambling Commission. This online casino is not available for players in 16 countries including Australia, Martinique, French Guiana, China, Russia to name the few. Note that this casino restricts access for players from United States. Note that Terms and Conditions apply, be sure to check them at Casino Heroes website. It also offers an affiliation program for those interested in cooperation. Check out Hero Affiliates for more info.
Casino Heroes review: support and contacts
The casino has a live chat to provide a timely support for its players around-the-clock. It can also be reached by phone, see the details above.
Casino Heroes review: strong vs weak points
The key strong points:
- Adapted for mobile devices
- Software proven fair
- Live chat service
The weak points:
- Long pending period
- Limited live chat working hours
Considering all pros and cons (4 against 2), we give a thumb-up to this casino. Generally its performance is good, and marked 8.31 of 10.
Casino Heroes players feedbacks and complaints
As estimated by players, Casino Heroes performance is significantly above average and is marked 7.1 of 10 (total votes - 59). The casino's complaints resolving capacity is very good and accounts for 88% as it managed to resolve 7 of 8 registered recently. Usually, it takes the support team 2 days to tackle any given issue. In this way, the complaints are up in the air for 1 week on average. The average sum at stake of the registered complaints accounts for 891 USD (891 USD).