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Golden Palace Casino
7.7
United States: players NOT accepted
current country
English: language supported
EN
US dollars: currency accepted
USD

Golden Palace Casino review

Check out Golden Palace Casino review providing comprehensive coverage of its performance and operation including supported software, gameplay and games variety, payment options, bonuses, users' feedback and rating. This is an active casino so we believe the review will come in handy for you.

Golden Palace Casino review: general info as of May, 2024

Golden Palace Casino is an online casino which can be accessed at http://www.goldenpalace.com. It can be described as Download, Instant Play casino which means that the games can be downloaded for desktop, can be played either for real money or for fun. This casino provides a number of games developed on 5 platforms such as Elk Studios, NextGen Gaming, NetEnt, Microgaming, Amaya (Chartwell). The website is available in 6 languages including Chinese, Spanish, Japanese, English, German and other. Great, English is in the list of languages supported by this casino. It has 12 bonuses for its users. There's no info on the casino's Return to Player policy. Golden Palace Casino doesn't provide the so-called manual flushing option, mind it if you feel that you may lack self-discipline.

Golden Palace Casino review: transactions and payments

This casino supports transactions in 3 currencies listing British pounds sterling, Euros, US dollars. Good enough, US dollars is one of the currencies supported by this casino.

The total number of the supported deposit and withdrawal methods accounts for 25:

  • 16 deposit options: Paysafe Card, MasterCard, Neteller, Diners Club International, Maestro, etc.
  • 9 withdrawal options: iDEAL, MasterCard, Visa, Skrill, Maestro, etc.
Golden Palace Casino winning withdrawal limits account for 1500 EUR per 1 week.

Golden Palace Casino review: licenses and restrictions

This online casino is owned by ProgressPlay Limited Casinos. The website was started in 1997 (27 years, 4 months ago). It works under 2 licenses of Malta Gaming Authority, UK Gambling Commission. This online casino is not available for players in 25 countries including Finland, Belgium, Belize, Turkey, Bulgaria to name the few. Note that this casino restricts access for players from United States. As it goes about most similar sites, Terms and Conditions may apply, still Golden Palace Casino doesn't state this. It also offers an affiliation program for those interested in cooperation. Check out Golden Palace Affiliates for more info.

Golden Palace Casino review: support and contacts

The casino provides no live chat support. It can also be reached by phone, see the details above.

Golden Palace Casino review: strong vs weak points

The key strong points:

  • Instant play
  • Adapted for mobile devices
  • Secured with SSL

The weak points:

  • Live chat is down sometimes
  • No live casino games
  • Low weekly withdrawal limits

Considering all pros and cons (3 against 3), we remain neutral about this casino. Generally its performance is significantly above average, and marked 7.7 of 10.

Golden Palace Casino players feedbacks and complaints

As estimated by players, Golden Palace Casino performance is average and is marked 5.9 of 10 (total votes - 14). The casino's complaints resolving capacity is average and accounts for 50% as it managed to resolve 3 of 6 registered recently. Usually, it takes the support team 3 days to tackle any given issue. In this way, the complaints are up in the air for 6 days on average. The average sum at stake of the registered complaints accounts for 15560 USD (15560 USD).