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Jackpot City Casino
United States: players NOT accepted
current country
English: language supported
US dollars: currency accepted
Live Chat
Support Phone USA Toll Free 1.800.890.3304
Support Phone Canada Toll Free 1.800.768.1946

Jackpot City Casino review

Check out Jackpot City Casino review providing comprehensive coverage of its performance and operation including supported software, gameplay and games variety, payment options, bonuses, users' feedback and rating. This is an active casino so we believe the review will come in handy for you.

Jackpot City Casino review: general info as of May, 2024

Jackpot City Casino is an online casino which can be accessed at It can be described as Instant Play, Mobile casino which means that the games can be played either for real money or for fun, are mobile-friendly. This casino provides games developed just on one platform, namely Microgaming. The website is available in 11 languages including Swedish, French, Spanish, Japanese, English and other. Great, English is in the list of languages supported by this casino. It has 3 bonuses for its users. The percentage of any money wagered that will be possibly paid back to the players, the so-called Return to Player or RTP value is audited by eCOGRA. Jackpot City Casino doesn't provide the so-called manual flushing option, mind it if you feel that you may lack self-discipline.

Jackpot City Casino review: transactions and payments

This casino supports transactions in 16 currencies listing Indian rupees, Argentine pesos, Euros, New Zealand dollars, Canadian dollars and other. Good enough, US dollars is one of the currencies supported by this casino.

The total number of the supported deposit and withdrawal methods accounts for 42:

  • 25 deposit options: QIWI, Visa Debit, UseMyFunds, EZIPay, Postepay, etc.
  • 17 withdrawal options: Easy EFT, Visa, Pay Spark, iDebit, eChecks, etc.
Jackpot City Casino winning withdrawal limits account for 4000 EUR per 1 week.

Jackpot City Casino review: licenses and restrictions

This online casino is owned by Digimedia Limited Casinos. The website was started in 1998 (26 years, 4 months ago). It works under one license of Malta Gaming Authority. This online casino is not available for players in 34 countries including Romania, South Africa, Taiwan, French Guiana, Australia to name the few. Note that this casino restricts access for players from United States. As it goes about most similar sites, Terms and Conditions may apply, still Jackpot City Casino doesn't state this. It also offers an affiliation program for those interested in cooperation. Check out Buffalo Partners for more info.

Jackpot City Casino review: support and contacts

The casino has a live chat to provide a timely support for its players around-the-clock. It can also be reached by phone, see the details above.

Jackpot City Casino review: strong vs weak points

The key strong points:

  • Instant play
  • Live casino games on offer
  • Adapted for mobile devices
  • Secured with SSL
  • Approved
  • 24/7 customer service
  • Live chat service
  • Variety of deposit and withdrawal methods

The weak points:

  • Restricted rather widely

Considering all pros and cons (8 against 1), we give a thumb-up to this casino. Generally its performance is significantly above average, and marked 7.92 of 10.

Jackpot City Casino players feedbacks and complaints

As estimated by players, Jackpot City Casino performance is average and is marked 5.9 of 10 (total votes - 58). The casino's complaints resolving capacity is poor and accounts for 25% as it managed to resolve 6 of 24 registered recently. Usually, it takes the support team 5 days to tackle any given issue. In this way, the complaints are up in the air for 1 week on average. The average sum at stake of the registered complaints accounts for 1121 USD (1121 USD).