Credit cards: 7-10 days
Bank transfer: 7-10 days
Check: 5-21 day
Pending time: 48 hours
Support Phone UK Toll Free 008000 203 3333
Support Phone Australia Toll Free 0011 8000 203 3333
Support Phone International 008000 203 3333
Fax Canada 888 793 6474
Fax UK 008000 204 4444
Fax Australia 0011 8000 204 4444
Fax International 008000 204 4444
Mandarin Palace Casino review
Check out Mandarin Palace Casino review providing comprehensive coverage of its performance and operation including supported software, gameplay and games variety, payment options, bonuses, users' feedback and rating. This is an active casino so we believe the review will come in handy for you.
Mandarin Palace Casino review: general info as of October, 2024
Mandarin Palace Casino is an online casino which can be accessed at http://www.mandarinpalace.com. It can be described as Download, Instant Play, Mobile casino which means that the games can be downloaded for desktop, can be played either for real money or for fun, are mobile-friendly. This casino provides games developed just on one platform, namely Saucify (BetOnSoft). The website is available in 4 languages including German, French, Italian, English. Great, English is in the list of languages supported by this casino. It has 39 bonuses for its users. The percentage of any money wagered that will be possibly paid back to the players, the so-called Return to Player or RTP value is not publicly audited. Mandarin Palace Casino doesn't provide the so-called manual flushing option, mind it if you feel that you may lack self-discipline.
Mandarin Palace Casino review: transactions and payments
This casino supports transactions in 7 currencies listing British pounds sterling, US dollars, Canadian dollars, Norwegian kroner, Euros and other. Good enough, US dollars is one of the currencies supported by this casino.
The total number of the supported deposit and withdrawal methods accounts for 16:
- 9 deposit options: Skrill, Paysafe Card, Visa, MasterCard, iDEAL, etc.
- 7 withdrawal options: Bank Wire Transfer, Skrill, Visa, Neteller, Check, etc.
Mandarin Palace Casino review: licenses and restrictions
This online casino is owned by Genesys Technology Group Casinos. The website was started in 2009 (15 years, 9 months ago). It works under one license of Curacao. This online casino is not available for players in 17 countries including United States, Bangladesh, Spain, United Kingdom, Hungary to name the few. Note that this casino restricts access for players from United States. As it goes about most similar sites, Terms and Conditions may apply, still Mandarin Palace Casino doesn't state this. It also offers an affiliation program for those interested in cooperation. Check out Genesys Affiliates for more info.
Mandarin Palace Casino review: support and contacts
The casino has a live chat to provide a timely support for its players around-the-clock. It can also be reached by phone, see the details above.
Mandarin Palace Casino review: strong vs weak points
The key strong points:
- Amazing variety of games
- 24/7 customer service
- Fairness guaranteed
- Proven fair by independent audits
The weak points:
- Limited selection of slots
Considering all pros and cons (4 against 1), we give a thumb-up to this casino. Generally its performance is significantly above average, and marked 7.6 of 10.
Mandarin Palace Casino players feedbacks and complaints
As estimated by players, Mandarin Palace Casino performance is above average and is marked 6.3 of 10 (total votes - 7). The casino's complaints resolving capacity is above average and accounts for 67% as it managed to resolve 2 of 3 registered recently. Usually, it takes the support team 2 days to tackle any given issue. In this way, the complaints are up in the air for 1 week on average. There's no info on what sums are on stake concerning the sent complaints.