Casino Mate
Credit cards: 3-7 days
Bank transfer: 1-5 days
Check: No info
Pending time: 0-24 hours
Support Phone Canada 1866-509-1828
Support Phone UK 0800-731-4295
Support Phone Germany 0800-181-5917
Support Phone Italy 800-783-313
Support Phone Taiwan 0080-27-9905
Support Phone Nederlands 0800 022 1327
Support Phone Japan 00531-27-0009
Support Phone Switzerland 0800-836-923
Casino Mate review
Check out Casino Mate review providing comprehensive coverage of its performance and operation including supported software, gameplay and games variety, payment options, bonuses, users' feedback and rating. This is an active casino so we believe the review will come in handy for you.
Casino Mate review: general info as of October, 2024
Casino Mate is an online casino which can be accessed at http://www.casino-mate.com. It can be described as Download, Instant Play, Mobile casino which means that the games can be downloaded for desktop, can be played either for real money or for fun, are mobile-friendly. This casino provides games developed just on one platform, namely Microgaming. The website is available in 4 languages including German, English, Russian, French. Great, English is in the list of languages supported by this casino. It has 9 bonuses for its users. The percentage of any money wagered that will be possibly paid back to the players, the so-called Return to Player or RTP value is audited by eCOGRA. Taking care of the responsible gaming, Casino Mate provides the so-called manual flushing (funds saving) option which will come in handy for those payers who lack self-discipline.
Casino Mate review: transactions and payments
This casino supports transactions in 5 currencies listing Canadian dollars, British pounds sterling, Euros, Australian dollars, US dollars. Good enough, US dollars is one of the currencies supported by this casino.
The total number of the supported deposit and withdrawal methods accounts for 29:
- 17 deposit options: Entropay, UseMyBank, Instabet, Ukash, WebMoney, etc.
- 12 withdrawal options: Pay Spark, UseMyBank, EcoPayz, Direct Bank Transfer, Skrill, etc.
Casino Mate review: licenses and restrictions
This online casino is owned by Vegas Partner Lounge Casinos. The website was started in 2011 (13 years, 9 months ago). It works under one license of Malta Gaming Authority. This online casino is not available for players in 21 countries including Cyprus, United States, Greece, Metropolitan France, South Africa to name the few. Note that this casino restricts access for players from United States. As it goes about most similar sites, Terms and Conditions may apply, still Casino Mate doesn't state this. It also offers an affiliation program for those interested in cooperation. Check out Jacked Affiliates for more info.
Casino Mate review: support and contacts
The casino has a live chat to provide a timely support for its players around-the-clock. It can also be reached by phone, see the details above.
Casino Mate review: strong vs weak points
The key strong points:
- Special focus on a particular country
- Amazing variety of games
- 24/7 assistance via live chat, phone, or email
- 128-bit SSL encryption
- Certified fair
- Instant play and mobile mode
The weak points:
- No international phone support
Considering all pros and cons (6 against 1), we give a thumb-up to this casino. Generally its performance is good, and marked 8.04 of 10.
Casino Mate players feedbacks and complaints
As estimated by players, Casino Mate performance is average and is marked 5.6 of 10 (total votes - 39). The casino's complaints resolving capacity is the best and accounts for 100% as it managed to resolve 8 of 8 registered recently. Usually, it takes the support team 3 days to tackle any given issue. In this way, the complaints are up in the air for 1 week on average. The average sum at stake of the registered complaints accounts for 618 USD (618 USD).